Ayesa integrates its AI and Data capabilities into a single area with 800 professionals

Together with Digital Experience, it unifies three key technologies to successfully address large-scale digital transformations.

Company puts AI agents at the epicentre of change, combined with cloud tools and agile methodologies

Ayesa, a global provider of technology and engineering services, has placed AI at the centre of its technology strategy, with the integration of all its capabilities in artificial intelligence, data and digital experience in a single area. The company thus consolidates its position in the select group of companies capable of successfully tackling large-scale digital transformations, where these technologies are key.

In this way, this area is going to be a core area for the company’s growth in the coming years, given the advances made in this field and the expected demand. More than 800 professionals have joined this unit, which combines the use of cloud technologies, agile methodologies and a high level of experience in the development of digital products, Data Products and generative Artificial Intelligence now under the name Ayesa AI&Data & Digital Experience.

‘We live in an environment where efficiency and automation are not optional, but essential,’ says Victor Fernandez, director of this area.

In a context where digital products are evolving into intelligent products and where AI Agents redefine the interaction between users and technology, Ayesa places its new area at the epicentre of this transformation. These agents are going to occupy a very important place in companies and public administrations, as they are not simple algorithms, they are autonomous systems capable of reasoning, deciding and acting in real time, connecting data with tangible impact on the business.

Although generative Artificial Intelligence may seem a recent innovation, Ayesa has been testing this change for years. More than six years ago it launched the hotel industry’s first intelligent agent for a major Spanish operator, capable of autonomously managing hundreds of thousands of calls. This solution was crucial during the COVID-19 crisis.

Today it has already accumulated numerous success stories, which endorse the new direction of Ayesa AI & Digital Experience, together with large companies such as Mapfre, BBVA, Bankinter, Iberdrola, Verisure Inditex.

Another of the hallmarks of this area is measurement. The teams do not limit themselves to implementing technology but evaluate the real impact of each solution. Experience shows that both business and technology need solid data and KPIs to evolve in a sustainable way.

‘Measuring is transforming and analytics must be the driver of constant optimisation. We have put together a team that is unique in the market. Thanks to this, Ayesa now has reference teams that not only develop cutting-edge technology, but also bring it into production in sectors such as banking, insurance, energy, telco and travel. Today we are not talking about future projects, we are talking about real impacts’.